Rated 4.4 out of 5 by 37
Rated 1.0 out of 5.0 by Sherlock70 Hair in the shower :(
The room was quiet, which was nice. Everything was "ok" but there were marks all over the walls. It was all tolerable until I went to get in the shower the next morning and I found hair in the shower in a few places. (and the wall paper over the shower head was peeling) It was too late for me to call to have someone to clean the bathroom because I had to get to a meeting.
July 14, 2014
Rated 3.0 out of 5.0 by skyla Mary
I stayed at HI in Ada, OK on June 25, 2014 for 1 night. The next morning just prior to checking out, I was checking my credit card charges online and noticed I had been charged twice for my room in Ada. I immediately called the front desk and the night clerk was oblivious to what had happened. I then called HI customer service and Robert at CS got the hotel on the line and finally figured out what had happened. The mistake was promptly taken care of. Thank you, Robert and, also, Katie ( the day Manager of the hotel) .
June 29, 2014
Rated 5.0 out of 5.0 by Rws92443 Great Hotel and service staff
Arrived at the hotel in the early evening and checked in. Went to visit grandchildren and when returning room had still not cooled down so front desk staff moved us to another room which was working very good. Staff greeted us every time we walked past the front desk or had breakfast or returned from visiting all day. especially want to send kudos to the chief engineer Paul at this property for the great friendly attitude no matter what was going on.
June 26, 2014