Rated 4.2 out of 5 by 206
Rated 2.0 out of 5.0 by David - Toronto Loud, dated and poorly managed property
Stayed for 1 night before flying out in the morning. Walls are paper thin. I could hear our neighbors washing their hands! Very noisy and busy property. Wifi is bad. Front desk not very responsive. Power went out for 30 mins. If the manager reads this, please contact me for a refund. Terrible experience as a Platinum Elite IHG member.
October 7, 2015
Rated 5.0 out of 5.0 by Samra2015 Excellent Service
The experience was amazing and every thing was perfect. It's a very well- recommended hotel for business and conferencing purposes.
October 5, 2015
Rated 3.0 out of 5.0 by JC-Traveller Thankfully there was a great breakfast
We phoned the reception when we arrived in Bologna Central Station to ask for directions to the hotel and was rudely spoken to by a lady from the hotel reception who gave us the wrong details luckily we realised so we phoned again this time speaking to gentleman who was extremely friendly and gave us the correct details. was disappointed that we had not been told prior to booking that there was a city tax we would have to pay of €5, this should be stated on the website so we had been aware. I am happy to pay a city tax when staying in the centre of a city which I have done many times before travelling through Italy but this holiday Inn express is not in the centre of town, in fact its a 15minute cab ride out of town. The room was lovely. we came down at 6.30am for breakfast as we had an early start and were greeted by 5 tables in the breakfast room covered in empty glasses and alcohol obviously from the night before. thankfully breakfast was excellent.
October 5, 2015