Rated 4.7 out of 5 by 126
Rated 5.0 out of 5.0 by Al G. Great Staff, helpful and courteous
I had booked the hotel on the HIE website, and I guess,, failed to get the proper Customer rate for my client. When I arrived (at midnight), I informed the clerk that I need my Customer's corporate rate and they said they cannot correct the problem as I booked this on the website and the site had already charged me for the room for the entire reservation... I asked what if I cannot stay the full week? Am I going to get charged for the whole week... they said, um yes and there was nothing they were allowed to correct. as it .appeared they did not have "permissions"/ But the next day, Stephanie, went to work on this and corrected this website fiasco.
October 15, 2014
Rated 5.0 out of 5.0 by sbsudbury Excellent experience at this hotel
We were greeted by friendly staff upon arrival and encountered friendly staff throughout out stay. The hotel is lovely and in brand new condition. It is near to restaurants for meals other than breakfast. The breakfast was complete and replenished regularly.
All and all a great stay.
October 14, 2014
Rated 4.0 out of 5.0 by PaulofConnecticut Best Hotel in Bradford
This is still my first choice whenever I have to visit Bradford for business. It is new, when reserving a room ask for the side away from the highway
October 12, 2014