Rated 4.3 out of 5 by 33
Rated 3.0 out of 5.0 by DChow Staff still have some ways to go
The front desk was okay, for some reason they appear unfamiliar with what is need to be efficient. The overnight person was very helpful and should be noted. In general it was okay but not up to the service level as some of the other Holiday Inn locations. No paper nor member welcome package.
February 2, 2014
Rated 3.0 out of 5.0 by Rubenm Disappointed
Reason we stayed here was because of the pool and we spent maybe 20 minutes in it all weekend because there were too many kids jumping, splashing and very loud. Grandkids were very disappointed. Promised we'd take them Sunday morning but the pool was closed. Perhaps the pool and floors should be monitored when hockey teams are there because there needs to be more supervision. It's unfortunate people weren't considerate of others. The rooms were clean and the girl working on Saturday was very friendly and accommodating.
February 1, 2014
Rated 5.0 out of 5.0 by Aljos H Inn Brockville
Staff was amazing...as always !
They always go out of their way for guests.
January 7, 2014