Rated 4.2 out of 5 by 319
Rated 3.0 out of 5.0 by CSXT Not as good as other holiday inn's
Ok the first and formost issue was the staff itself. They are rude and not very knowledgeable of there policies and or procedures for CLC or the ability to make reservations. I work for a large company and stay in hotels everywhere, and they had no idea how to check us in then had one reservation that was nonexistent at all even with the confirmation #?? Plus they rude for know reason . Normally the problem starts at the top, so I would check your management at this hotel. And I didn't have a fridge or microwave. Then to top it all off I had the largest stain on my bed sheet I had ever seen. Looked like urine or blood I didn't even sleep in the sheets, had to sleep on top. I would revamp the whole staff from the top down to make sure sll is as it should be for quality holiday inn employees.
October 25, 2014
Rated 3.0 out of 5.0 by Ian A Good location
Standard holiday Inn Express establishment in convenient location although surrounding area is not suitable for walking/exploring.
October 22, 2014
Rated 5.0 out of 5.0 by No Nickname 42 Comfortable room and great service
Nice Place, easy access to the Civic Center. Nice and professional staff. Good Breakfast. Plenty of coffee at all hours.
October 20, 2014