Rated 4.5 out of 5 by 22
Rated 4.0 out of 5.0 by MultifariousMusician Great staff, but the plumbing needs work
There are only a few things that I absolutely MUST have when staying in a hotel: a clean, comfortable bed, a feeling of safety and security, and a functioning bathroom. Yes, the room was clean and comfortable, I felt safe and secure, and the staff was very helpful, but the plumbing was an issue. The shower gave off a high pitched "hum" after the first few seconds that sometimes went away, and sometimes didn't. I can overlook that. But the toilet was a real problem. It backed up three times. Yes, the staff did come and clear the problem, but it kept recurring. When I have to go downstairs to use the toilet in the middle of the night, it affects my entire outlook on the stay. It's not the fault of the staff - they did what they needed to do. Someone in maintenance needs to do some major overhauling.
January 3, 2014
Rated 5.0 out of 5.0 by Hope2014 Best place to stay in Defiance
Very clean and the staff is extremely helpful. The breakfast bar is always clean and the food is fresh.
January 1, 2014
Rated 5.0 out of 5.0 by George215 Best place to Stay in Defiance
My scores above say it all...loved the property, pool, free breakfast and quality of section; sitting room with coffee/tv available; work out room; our room very quiet and nicely furnished. Desk personnel great too!
October 21, 2013