Rated 4.2 out of 5 by 519
Rated 5.0 out of 5.0 by APJ63 GREAT HOTEL AND SERVICE
A WONDERFUL HOTEL AND GREAT STAFF ALWAYS THERE TO HELP IN ANYWAY ROOM WAS CLEAN AND JUST WHAT WE NEEDED
April 22, 2015
Rated 5.0 out of 5.0 by Sleepyheads Always a warm welcome
All the members of staff we met were incredibly friendly, informative and cheerful. They are the reason this hotel is our first choice when using Eurotunnel. Rooms are spotless but beds do vary enormously for comfort. Breakfast is included and is both varied and good.
April 17, 2015
Rated 4.0 out of 5.0 by fussy cussy excellent bedroom but failed wake-up call
What stands out in my memory is 1) the high standard of sleep due to excellent facilities in guest room. Liked the breakfast -minimal but perfectly adequate. However, we could find nothing ONLINE to cinvince us that there would be an adequate evening meal available, so we brought a picnic and were wise to do so. There were refs to a Great Room but no sign of it ! Also refs to a free starter to a 2-course meal but no sign of a menu.The addition of an assured evening meal would make our stay more attractive.Also, when we arrived back to collect our car, there was no chance of a cup of tea ! We appreciated the free car parking however and the quiet environment (piped music in corridors quite unnecessary - could be a put-off to someone v,tired and makes conversation more difficult)
2) we can hardly overlook the matter of the failed wake-up call which blighted the beginning of our holiday.
April 17, 2015