Rated 4.6 out of 5 by 110
Rated 5.0 out of 5.0 by ontheroadagain23 Nice Overnight Between LA and TN
Location is easy on, easy off from the highway and adjacent to a Cracker Barrel. Hotel was at capacity on the last Saturday night in September, but well lit, front parking spots were still available. Some construction has been taking place, and "Pardon Our Dust" signs were displayed, but there was no inconvenience. Our second floor room faced the back and was quiet; everything functioned; room, bathroom, and micro/fridge areas were very clean; and there were big, not dinky, pillows -- most appreciated.
Breakfast area was crowded, but kudos to the pleasant breakfast ladies who kept the food kept coming out, hot and fresh, even through the stated end time. They provided the best (soft) biscuits at any HIX in two months.
The lady who checked us out should have smiled and asked us if we enjoyed our stay, but only mumbled "thank you." Why so glum? Other than that, it was a good overnight and we'd stay again.
October 19, 2014
Rated 4.0 out of 5.0 by RPGill Good Place to stay
Comfortable place to stay. Standard HIE breakfast fare, but the breakfast staff needs more training in customer care and customer interaction. For example, don't remove a food tray when a customer is standing right there trying to get their breakfast. Wait until they move on. Don't drag a large box out on the floor to get a few plates out, and don't discuss your microwave problems in the dining area. OJ dispenser not working properly, and not enough plates and utensils available.
October 18, 2014
Rated 5.0 out of 5.0 by Donnie 74 great service
Have been staying at this Holiday inn three to four times monthly over the past year. Great serivce and staff.
October 13, 2014