Rated 4.7 out of 5 by 27
Rated 4.0 out of 5.0 by BassnOkie Good People and Good Customer Care
Overall, good visit.
Only negative being the housekeeping needs further training regarding room toiletries supplies list and replenishment.
November 4, 2013
Rated 5.0 out of 5.0 by DrFred1 Great hotel for a better value!!
From the moment you walk in to register, you feel as if you belong. Great Front Desk staff, room clean and comfortable, service staff wonderful with respect to cleaning and making room up every day. Breakfast is delightful, with a good variety (throughout the three days we were there). Breakfast staff even went above and beyond - allowing several to eat and dine beyond the posted 9:30 a.m. closing time. Thanks for a wonderful stay. I will definitely be back any time my travels take me to Kilgore!!
October 23, 2013
Rated 1.0 out of 5.0 by littlemel Holiday Inn Express Kilgore North
Entire floor that I was on smelled like cigarettes, not good. Placed a wake-up call with the front desk and never received the call. Hotel showed record of the request, but no record that the wake-up call was ever done. I am not very pleased.
October 17, 2013