Rated 4.1 out of 5 by 42
Rated 4.0 out of 5.0 by bionicatomicuk I was not greeted as Platinum member but...
I arrived early afternoon as I had to drive to a meting in Ludwigshafen. The lady on reception was polite but didn't realy smile at me, which after the long drive from Salzburg area would have been nice.
I was not greeted as a platimum member but I was offered the choice of bonus points or a free drink at the bar. I chose the drink.
By the time I got back from Ludwigshafen, a round trip of some 250 kms, I was hungry and tired. I got soemthing to eat acros the road from the hotel and then went back to the bar to get my free beer. Having waited at the bar for someone to come and serve us, along with 3 other people, for about 5 minutes I gave up.
I was tired and went back to the room and fell asleep.
When I was checking out I asked to change the free drink voucher for the bonus points and was told that they didn't have any points vouchers and that I should keep the free drinks voucher until I stayed there again. Whilst there is a chace I may do that it may well not be until this time next year!
The room was to the usual high standard and the breakfast choices were vey good. I certainly didn't leave hungry!!
February 24, 2014
Rated 2.0 out of 5.0 by SchatziJB No Express checkout and one rude clerk
When checking in we were met by a friendly and helpful staff and we had an enjoyable stay. However, in the morning we were surprised to see a long line for the required checkout process. As frequent travelers we are accustomed to simply dropping off the room key with a friendly exchange of greetings.
Unfortunately, our last impression of this hotel was set by a very arrogant rude young gentleman that checked us out.
February 24, 2014
Rated 4.0 out of 5.0 by Ht49 short schedule trip to Stuttgart
short time booking was possible for a good stay nearby Stuttgart.
Only 25 minutes by car to go to Metzingen outlets
February 11, 2014