Rated 4.6 out of 5 by 30
Rated 4.0 out of 5.0 by JKWH Frosty Evening Stay
Friendly staff welcomed us with waters and hard candy to the hotel on a frosty evening. In the lobby, beside an ornamented Christmas tree and the guest business center, blazed a warm fireplace. We upgraded to a one bedroom suite upon arrival. A mini-fridge, microwave, sink, desk, sofa sleeper and arm chair filled the living area. In a separate bedroom, we slept well in a comfortable king-sized bed. Loved the pillow choices! The property seemed older, yet everything worked, although a few spots dotted the carpet and its edges needed vacuumed. Brighter lights throughout would be an improvement. Our stay was very quiet and warm. When we walked to Applebees, few cars were in the parking lot. Typical Express breakfast. Sausage served. Prefer bacon. Vending machines on-site, plus an indoor pool, neither of which we used. Would stay again when in Maryville.
January 8, 2014
Rated 5.0 out of 5.0 by E224 Consistently Positive Experience
I have been a frequent traveler to this property especially during the past 5 years. My experience has been consistently positive. The staff is exceptional, setting the standard against which I judge others throughout my travels. Staying in this property is truly a return home.
January 4, 2014
Rated 5.0 out of 5.0 by santclan Can't say enough -
Perhaps I should reconsider and rate this wonderful hotel lower so that rooms will always be available. The friendly customer service (from the front desk personnel upon walking into the hotel, to housekeeping service, to the breakfast staff) are a big part - not to mention that as a "single traveler" I always feel safe in this hotel.
Although Maryville is a small town, the hotel offers all the amenities available at large hotels - a pool, gym, and a wonderful breakfast. Even cookies upon check-in!
I would love to have some "pet-friendly" rooms - and perhaps Holiday Inn should consider construction of a second on-site building as there is no better hotel in the town, and those few times I have visited when when there is no availability, I choose to stay an hour away.
December 27, 2013