Rated 4.7 out of 5 by 348
Rated 5.0 out of 5.0 by james111111111 Friendly Staff
always enjoyable coming back to the area and staying and the holiday inn express, mason city
April 8, 2016
Rated 5.0 out of 5.0 by Traveled Some Excellent Value Accomodations
The room was clean and well decorated. The bathroom was roomy and very bright. There was a good selection of pillow firmness and the the pillow cases labelled the firmness level. The breakfast offering was par for this sort of buffet style hotel breakfast.
April 7, 2016
Rated 5.0 out of 5.0 by rusty d great friendly service from start to finish
we were really happy with our stay. first and last impressions are always what sticks in my mind. when we arrived, we were greeted with a great smile and great service. and that continued thru out stay. and when we checked out the staff also had that great smile, and offered super service. this is the second time we have stayed at this location, and we saw the same great smiles and service the first time. in fact I have never went to the counter that I wasn't greeted with a great smile and great service on either stay. a great smile means a happy employ to me, and that means someone is doing things right. I would also like to mention that any employ we met in hall way, elevator, or outside front door were or appeared to be happy and always spoke, and would ask if we needed anything. a great, great experience.
April 5, 2016