Rated 4.4 out of 5 by 86
Rated 5.0 out of 5.0 by robin 72 Wonderful bed and super shower
Slept like a baby on the great mattress..The shower never felt better and the water was steaming hot..The room was very clean and we felt comfortable in it.. the gals cleaning the rooms were very attentive..the lady in the breakfast nook was on the ball, always checking to see if anymore food was needed, keeping the tables wiped off and ready for the next guest..
March 18, 2015
Rated 4.0 out of 5.0 by MTbooks56 Friendly Staff
Stayed 2 nights recently. At check-in the friendly desk clerk determined I wasn't attending the regional high school basketball tournament and put me in a different room than originally assigned so I would be away from the teams (and potential noise!). Good breakfast choices too, including flavored creamers for the coffee.
March 10, 2015
Rated 4.0 out of 5.0 by MR. SHIVERING COLD FRONT DESK STAFF AND POOR POOL TEMP.
THE SWIMMING POOL NEEDS REPAIR OR SOMEONE TO TURN ON THE HEATER(S) SO THE POOL IS USABLE, ESPECIALLY WHEN GUESTS LIKE TO SWIM IN THE COLD WINTER WEATHER AROUND THIS PART OF THE COUNTRY ! DO NOT GIVE ME ANSWERS WHICH ARE BASED ON BUNK ! EITHER THE POOL HEATERS ARE TURNED OFF IN COLD WEATHER TO SAVE MONEY OR THEY DO NOT WORK ! GET THE SITUATION REMEDIED !! THE STAFF LADY AT THE FRONT DESK UPON CHECK-IN WAS EXCEPTIONALLY FRIENDLY AND PLEASANT ! SHE SAID SHE WAS A FORMER AIR LINE ATTENDANT. SHE WAS TRAINED VERY WELL IN BEING PLEASANT AND ACCOMMODATING AND WAS NOT DEFENSIVE IN ANY WAY, SHAPE OR FORM ! SHE SHOULD BE USED TO GO AROUND THE COUNTRY AND TRAIN OTHER PERSONNEL IN OTHER HOLIDAY INN SUITES AND EXPRESSES ! THERE ARE NOT MANY WELL TRAINED OR OTHERWISE RESPECTFUL PEOPLE WORKING IN A LOT OF PLACES IN TODAY'S WORLD....SAD, BUT TRUE ! SAD WE HAVE TO OUTSOURCE TO OTHER COUNTRIES TO GET HUMAN AND HUMANE QUALITY IN SERVICING OUR U.S.A. CITIZENS !!!
March 6, 2015