Rated 4.2 out of 5 by 150
Rated 2.0 out of 5.0 by Connie 12 Service was terrible
We had stayed here a couple of years ago and found it great, not so much this time. The first night we checked in we had no water, when I called they said there was a pipe broken. We'll I figured those things happen, the second day our toilet was clogged, I went to the front desk at 4:00 and told them it wasn't working and to see if someone could fix it, while we were out for dinner. When we came back from dinner and hour later it still wasn't fixed. I tried calling the front desk but the line was continuously busy. So I walked back to the front desk and asked why our toilet wasn't fixed. This was two and a half hours later, my son had to use the public washroom in the lobby, because we were waiting so long. The girl on the desk wasn't not accommodating and seemed irritated that I was back to the front desk again. This time they called the pool guy and he came right up behind us and yes, plunged the toilet and it did work, yay. But then not even a half hour later our sink was clogged. What was suppose to be an enjoyable get away was really bothering me now. First night no water, second day no toilet or sink working, I though this was unacceptable. I called and spoke to the manager on that evening, which was Thomas we, I explained I wanted to check out, which we did, he explained that they wouldn't charge us for the second night, and I thought good because it was only 7:30 pm and he said he'd try to give us a discount for the first night, but he explained he was unable to do that because the computer wouldn't let him. He then offered a free night at a holiday inn, but guess what we never received it. So overall that was my last stay at the Holiday Inn. I've also told my family and friends how it's gone down hill the last couple of years. We had a awful stay!!!
July 27, 2014
Rated 5.0 out of 5.0 by home body great place to stay
We found this hotel very accessable from the highway and very,very clean. The breakfast was excellent with a lot of choices and things that were supposed to be hot were. We found the bed a bit soft but that is a matter of taste. A great pool,very refreshing.
July 25, 2014
Rated 3.0 out of 5.0 by Familyboudreau5 Family orientated
Overall satisfied for the price! Probably needs renos and some updating!
July 25, 2014