Rated 4.1 out of 5 by 200
Rated 5.0 out of 5.0 by Grif39 Comfortable and great service
Our room was very spacious (1st floor, green space side) and clean. The front desk staff were very pleasant and helpful, and our check-in was very quick. We went to Moncton on a weekend trip to Magic Mountain and the final days of Crystal Palace, so the location for us was great! We had easy access to the highway, and we weren't a far drive away from anything.
There are only 2 (small) pieces of advice I have regarding the hotel:
1. get to the breakfast either early or late if you have kids. It gets very busy and can be difficult to get a table with enough seats.
2. If you have young kids, be aware that there is no rope in the pool distinguishing where the deep end begins.
Having said that, we would definitely stay here again!
September 4, 2014
Rated 2.0 out of 5.0 by Nlangille Rooms need a Good Cleaning
My family and I stayed at this hotel this past weekend. We stayed in a queen suite which was comfortable but not the cleanest. The box springs were dirty and dusty at the headboard, and there were hairs left in the bathtub when we arrived. We had a comfortable sleep the first night. The second day, we left, expecting our room to be clean when we came back in the evening. Upon return, the room had been vacuumed, but not much else. The beds were not properly made, bed clothes just thrown up over. An empty toilet roll holder was lying on the bathroom sink, and our dirty trays and silverware from bkfst were still sitting on the counter. Also, there was a piece of broken glass laying on the counter that didn't even belong to us. I took the dirty trays down to the front desk, and talked to Sam, who by the way was terrific, and she offered to send someone up at that time to clean the room. I told her there was no point as we were now back from our outing. She said she would relay the message to the housekeeping supervisor so It could be discussed with the staff in the am. For the price of this room, I would expect better housekeeping service. On an up note, the front desk staff are very friendly and helpful.
September 3, 2014
Rated 3.0 out of 5.0 by joanne99 damp!!
I stayed at this hotel twice in August. My fist stay was great, I was very pleased with my room. So 2 weeks after I stayed there again, my room wasn't as great....it was damp....carpets not very clean.... had to wait forever for the water to go out of sink...time for some renovations!!!!
September 3, 2014