Rated 4.5 out of 5 by 463
Rated 5.0 out of 5.0 by Ski13 Quiet room with comfortable beds.
This was the perfect stay in my travels. Room was very clean, comfortable and all the comforts of home. Would recommend this location to anyone. Beautiful indoor pool and hot breakfast.
May 21, 2016
Rated 5.0 out of 5.0 by RJS35 Our overnight stay April 15
As you can tell based on the above ratings, we were very pleased with our stay, however, after reviewing my IHG acct activity, we never received our 500 bonus points from your hotel. The notation on my acct. activity is 0 points from your Hotel.
We stayed in 2 other Holiday Inn Express Hotels on our way back to WI from FL & rec'd the 500 points from both of those Hotels.
Please credit our acct. with the points or explain why not.
May 16, 2016
Rated 4.0 out of 5.0 by kktyso Rewards points not added
I recently stayed at Holiday Inn Oak Grove for my sisters retirement ceremony in Ft Campbell. My family and I have stayed at this location before and loved it. Unfortunately this time the stay was not so pleasant. I will say overall, our stay was good however, I was very upset to find dirty underwear under my bed which were left from the previous guest. I started not to mention it but later I found a baby's pacifier under the other bed. I was upset and was feeling as if my room wasn't properly cleaned. I mentioned to the housekeeping manager and she was very kind and apologetic. she even assured me since I was an rewards member and for my inconvenience they would give me additional points along with what I would already receive for my stay which is based on dollars spent. Well I did receive the extra points they mentioned. However, I did not get the credit, or points I was already entitled too for my stay
May 9, 2016