Rated 4.5 out of 5 by 281
Rated 5.0 out of 5.0 Home away from home
Exceptionally friendly and helpful staff. Clean rooms and building. Comfortable beds and pillows. Good WiFi. Overall, a great experience.
April 22, 2015
Rated 5.0 out of 5.0 by Long Lost Ottawa Resident Time in Ottawa
Great Holiday Inn Express. The address has changed recently and may not be found on older models of GPS. Call hotel to get old street address to be able to find the hotel.
Otherwise great hotel for a few nights. Lots of families.
I will stay there again when I get back to Ottawa for a visit.
April 22, 2015
Rated 2.0 out of 5.0 by PrivacyLover Staff barging into the room
Twice staff barged into our room. First a maintenance guy who may have knocked but then immediately barged into the room while we were in bed, giving us no time to respond. Then a half hour later a person who after we yelled at her identified herself as a housekeeper, who definitely did not knock. Firstly, the hotel wasn't remotely full ... so why give us a room that apparently needed maintenance and housekeeping attention. Secondly, staff should be aware of which rooms are occupied and stay out. Thirdly, we have serious questions about security. We didn't see the housekeeper, she hightailed it out of the room after we yelled at her and asked who she was. She shouted "Housekeeping" and kept on going. Pretty easy for anyone to identify themselves as "Housekeeping" in a hotel.
April 16, 2015