Rated 4.4 out of 5 by 169
Rated 3.0 out of 5.0 by harleybiker Large and Busy hotel
This is a large and busy hotel on a busy street, however, the room was quiet and comfortable. I was pleasantly surprised at the spaciousness of the room and lobby! The only downside, was the lack of "Texas charm" greeting upon arrival. No acknowledgement that I was even standing at the desk. She asked my name, then handed me the sleeve with my key card in it, and said "here you go". I had to ask the room number, then had to ask again for a second key card for my husband. No directions to the elevator, or anything else. I went back to the desk later and asked if there would be late night pancakes that night, and she sighed and said she was too busy to get it ready. For such a large hotel, perhaps they need to staff with 2 at the front desk.
August 27, 2015
Rated 5.0 out of 5.0 by Carol working back shifts friendly atmosphere
as always, they treat me like family when I arrive, sometimes being very late at night due to flights.
August 22, 2015
Rated 5.0 out of 5.0 by Dr. WH Excellent value and service
Excellent hotel. Very clean and attractive lobby and room. Great facilities. Food options excellent. Staff were very welcoming and professional. Plan on staying here regularly for business.
August 21, 2015