Rated 4.8 out of 5 by 172
Rated 5.0 out of 5.0 by TonyDemo cordial and respectful
the staff were excellent as they matched the accommodations. Clean and well maintained.
I was overwhelmed with courteous helpful staff.
The room was the cleanest and most comfortable I have ever experienced in all my business and leisure life in hotels.!!
March 25, 2015
Rated 5.0 out of 5.0 by Hometown1975 Accomodating Service at an Uncomfortable Time
I was from out of town attending to my terminally ill mother. When all was over early one morning I went to the Holiday Inn Express hoping for a room where I could finally lay my head. I was met at the front desk by Missie, who fully understood my situation and apologized for a problem with the computers at that time. She asked me to relax in the lobby and she would get me set up as quickly as possible. I may have dozed off but it seemed immediate that Missie appeared with my room key. A big shout out for Missie who did not ask the 50 questions upon my arrival, and worked diligently to get my accommodations set up as quickly as possible. Kudos to all the staff for a clean, friendly Holiday inn. There are many other choice places to stay when in Pembroke, Holiday Inn Express will always remain my choice.
Thank you Missie, thank you all.
March 24, 2015
Rated 5.0 out of 5.0 by jjjj007 Comfortable bed, friendly staff, great serice
Great stay - comfortable, accomodated us with an extra cot, very friendly staff. There was freeing rain overnight and the staff even had a snow brush/ice scaper to loan us as we did not have ours. Beds were comfortable even for my bad back. Pool was fine but wishing there had been a hot tub and a few thinner pillows. Good stay.
March 22, 2015