Rated 3.8 out of 5 by 338
Rated 5.0 out of 5.0 Relaxed atmosphere, rooms clean, service excellent.
Lovely hotel, with a warm welcome from the staff on our arrival.
Clean and well presented bathroom and bedroom with crisp white bed linen.
Facilities included - tea/coffee, T.V. with good selection of programmes, WIFI, and hair dryer.
Breakfast was fresh - continental or cooked.
Close to Poole town centre for shopping and entertainment.
March 27, 2015
Rated 5.0 out of 5.0 by Daphy Holiday Inn Express Poole
Conveniently situated and like other Holiday Inns experienced everytthing was clean and suitable for our stay. Staff were friendly and helpful. Apart from a faulty thermostat on the air conditioning and some outside traffic noise everthing was fine
March 25, 2015
Rated 1.0 out of 5.0 by Poorservice765 DON'T BOTHER WASTING YOUR MONEY
Awful staff, check in was poor, no body seems interested, no bath. Noisy street outside-no sound proof windows. Noisy guests that you can hear through thin walls, noisy guests in corridors-if you're a light sleeper you'll have little sleep!!. No wardrobe or storage-you get a tiny little rail on the wall to hang your stuff on and one little table and chair. No extractor fan working in bathroom, so if you're sharing can be embarrassing after a number 2! Little portable heater. The room was freezing, so put heater on but then it feels suffocating with no fresh air.
When we went to check out no one on reception. Waited a while then a female staff slowly strutted over and said we were ok to go before he even got to the check out desk. Very sloppy, poor customer service! Will never go back to this hotel.
March 23, 2015