Rated 4.0 out of 5 by 19
Rated 1.0 out of 5.0 by LuisQ21 Peor holiday inn de mexico
El desayuno no varia y esta muy escaso solo huevo frijoles y totopos es lo mismo de todas las mañanas, he tenido la oportunidad de hospedarme en varios holiday inn y nunca habia estado en uno tan mediocre, ademas de que las camareras no renuevan el shampoo y el jabon si ven que dejaste las sobras de la mañana, espero puedan hacer algo al respecto ya que este hotel da pena
February 13, 2014
Rated 5.0 out of 5.0 by Remy67 FELICITACIÓN
Como siempre en cada viaje la calidad y la calidez, en el servicio y atención de todo el personal del hotel, me hace tener una excelente estancia, felicidades para todos y cada uno.
February 12, 2014
Rated 4.0 out of 5.0 by louielouie62 Comfortable, quiet.
This was my fourth stay at this property in the last three years. The rooms are very quiet and comfortable. Back in late 2011 and early 2012 they did not yet have the "mini-store" next to the front desk so this was new for me this year. Back in 2011 and 2012 the breakfast bar had a much more varied menu and you could order eggs to order included in the breakfast bar. Now they have just some fruit, yogurt, and the same mexican style eggs at least four times a week with scrambled eggs with ham the other three times. One thing which really concerned me is the fact that the "mini-store" is on a "cash only" basis. I came in late one afternoon after a very long workday. I wanted a can of grapefruit soda and was told it was 15 pesos. No problem, charge it to the room I said. The nice lady at the desk informed me that it was not possible and that it was cash only. Now, for the unexperienced traveler to Torreon this might not be an inconvenience but there is NO ATM(Cajero) inside the hotel lobby. One has to go outside and walk to the bank about a block west of the hotel to get cash from the ATM. These days that is not a good idea in Torreon, you run the highly probable risk of getting assaulted and robbed. I value my safety a lot more than 15 pesos for a can of soda. So much for having the "convenience" of having a "mini-store" if you cannot charge your items to your room! Other than that, the staff is very friendly and professional and I would stay in this property again. Please bring back the eggs to order!! One gets tired of scrambled or spicy eggs all the time!!
February 3, 2014