Rated 4.4 out of 5 by 162
Rated 2.0 out of 5.0 by Caro7 Noisy at weekends
We were disappointed by the lack of any sound-proofing in the hotel. You could hear your neighbour sneeze. Saturday nights seeme to attrack large parties - hen and stag - who arrive back in the early hours. We were kept awake for most of the night. There's also no temperature control in the room and it was very hot and stuffy.
On the plus side the breakfast was good and all staff nice.
July 26, 2014
Rated 4.0 out of 5.0 by Russ G. Appreciations
Overall this is a clean and tidy hotel in close proximity to York and offers a convenient and very friendly service. The staff we encountered were excellent and demonstrated a warm hospitality with professional manner throughout.
On a negative, one of my two room choices was not available at the time of check-in and staff were not able to correct this once they had been made aware of my preferences...therefore I had to sleep in a more restrictive sized bed than I had chosen or are used to.
If during my booking I had been notified that I would not be able to guarantee a 'double bed' size I would have chosen to spend my money elsewhere...
July 26, 2014
Rated 4.0 out of 5.0 by AndersA Nice hotel but hot
Rooms and service was as expected but no air con.
Beds good. Clean rooms. OK breakfast.
July 25, 2014